When you think of compliance courses, possibly the first word that comes to mind is boring. Well, they tend to be boring but can be uplifted to offer better learner engagement. In this article, you will see how you can create engaging corporate compliance courses using gamification and microlearning approaches.
Background: At EI Design, our corporate compliance practice is 14 years old. One in six courses that we build is on compliance. Over the years, we have used several innovative instructional strategies to create immersive and engaging compliance Training. Our mandate is “Corporate Compliance Simplified” and usage of these strategies has helped our customers see the required behavioral change that they sought.
The choices when trying to create interactive compliance courses are limited only by your imagination. Some of the approaches we have used include:
Absolutely. Who doesn’t like having fun? Ask your learners to choose between a standard compliance course and one with an element of gamification with it, nine out of ten times they’ll go with the latter.
Microlearning, with its innate nature of brevity and flexibility to drive home a specific message effectively, can also be a great option to enliven your corporate compliance learning subjects.
In this article, I will share 3 of the approaches (featuring gamification strategies and microlearning solutions) with examples that will illustrate how you can enhance your strategy to create more effective and interactive compliance training. The 3 approaches featured here are:
Here are the 3 examples that showcase how we integrated gamification and microlearning elements in compliance courses. These examples will help you determine how you can use them to make your compliance training interesting:
Background: When dealing with corporate compliance subjects, it’s important not to get carried away with the gamification approach and overdo stuff. With this in mind, we devised our approach. Additionally, we decided that the gamification strategy:
Highlights of the concept: We came up with a gamification of learning approach that was task oriented and simulation based.
Background: Here, the focus was on gamifying only portions of the course and not the complete course. We decided to gamify the inline checks and the assessment section. While the rest of the course followed a more traditional approach, we used the Partial Gamification approach at points where the learners needed to answer questions to proceed to the next topic.
Our concept: Like in the previous example, we based our gamification approach on the risk management theme and asked the learners to obtain an “access key” to be able to advance from one topic to another. The learners had to answer the questions correctly at the end of every topic to obtain the access key.
The theme also reflected in the overall visual appeal of the course.
Background: To make the compliance subject on conflicts of interest interesting, we created a microlearning nugget using the whiteboard animation technique. We used this nugget as a Performance Support Tool/Learning Aid and made it available to learners on tablets/smartphones/desktops/laptops. This made it easy for them to refer to the nugget at the time of their need on mobile devices.
Focus of the microlearning nugget: The microlearning nugget was built to complement a compliance course on conflict management. We kept the message and animations/illustrations simple providing the learners with a great mix of action on the screen and time to comprehend the message. To reinforce the message, we backed the visuals with audio.
The nugget conveyed in simple terms that conflicts do exist, how one can recognize them, and how they can be resolved.
You can also view these examples in detail in the video below.
While the compliance mandate does come with a few strings attached, there is no denying that you need to have elements of engagement that can create sticky learning experiences so that this learning gets translated into application on the job.
By using innovative learning strategies like gamification and microlearning for creating engaging compliance courses, you will see clear gains for both learners and business. Specifically:
Gains From Learner Perspective:
Gains From Business Perspective:
I hope this article showcases the gains of using innovative learning strategies like gamification and microlearning to create engaging compliance courses. If you have any questions, do contact me.
Check out our other blogs related to compliance, gamification and mirolearning you may find it interesting.
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