The 70:20:10 Model for Learning and Development propounds that we learn:
While this ratio may be debatable, L&D teams sure need to think beyond the 10% of formal training and must incorporate elements of informal learning into their training strategies. And this is where Performance Support Tools (PSTs) come into picture.
We incorporate PSTs as just-in-time learning aids that facilitate the application of learning. We integrate them into your learning strategy to let the “performance changing” gains accrue. Here are the highlights of how our PSTs help:
We help our customers integrate PSTs at various levels to foster continuous learning. We identify the portions from the Formal Training program that you want your learners to remember, check, refer, or apply and use PSTs to reinforce those messages. We also weave the PSTs into a “learning path” and keep the knowledge thread relevant and in an appropriate sequence over the course of your identified training period. Here, we often blend the power of reinforcement with improved assets for higher recall, retention, and application of the knowledge acquired on-the-job—in short make it a part of the learning culture.
The result? We are able to demonstrate a dip in your formal training costs and an increase in learner performance and productivity.
The traditional way of training, through formally scheduled learning programs, is still useful and has its applications. However, in a hybrid workplace, performance support job aids must supplement traditional training approaches. Here’s why:
Our PSTs don’t come in a typical ‘download and read’ format but we employ many engaging and handy formats for these. The notable ones are:
Our Branching Simulations cater to varied training requirements ranging from Sales Training to Compliance to Professional Skills or even Change Management Trainings.
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