To achieve high employee engagement and performance gain, your training must be precise, and easy to assimilate and apply on the job. In this article, I will outline how microlearning can be used for formal training and performance support to achieve higher employee engagement and performance.
In this article we will discuss how to increase employee engagement and performance through the use of microlearning techniques. But first…
This is a challenge we all are familiar with. With variables in the global economy, there is an increased pressure on training budgets. This leads to an increased need to maximize the impact of the budgets you get.
Budgets are hard to come by and when they do get allotted, they come with the related commandment – “Thy shall make the most of these and generate the required ROI”. It’s a double whammy that Learning and Development professionals are up against so often – obtain budgets and then make sure that every penny spent results in a better return on investment for the organization.
Employee engagement and performance has a lot to do with employee attentiveness. Organizations today face the challenge of capturing and retaining the attention of employees. The short attention spans of employees notwithstanding, there are distractions at work too adding to the trouble. The spoilers come in many forms – untimely interruptions, information overload, social media activity, and so on. Organizations are therefore under pressure to address this challenge and deliver their trainings in formats that can capture employees’ attention and keep them engaged throughout.
Times are changing and so is the learner profile. Millennials are becoming a significant part of the workforce in several organizations. This learner group in particular has a short attention span and traditional learning methods do not quite resonate well with these learners. Their preferences and expectations are different. With this learner group coming into the picture, there is a consensus growing in the learning industry of an overhaul of learning strategies and the need to design learning approaches that appeal to them.
To bring about higher learner engagement, Learning and Development professionals need to keep investing in training approaches that are not only innovative, but quickly deployable. Also, the solutions should offer the flexibility of quick updates.
The wish list from learners is:
Many of us may be familiar with the exponential nature of forgetting. As shown in this diagram featuring the “Forgetting Curve” (by Hermann Ebbinghaus), adult learners forget 80% of what they learned in 30 days!
Organizations look to implement approaches that can flip this Forgetting curve to a Retention curve (that is, increase stickiness of learning and improve its application). They need a learning strategy that can increase both employee engagement and performance.
One of the approaches you can use is microlearning-based training. With microlearning, you can create a sticky learning experience, which goes a long way in turning the “Forgetting Curve” to a “Retention Curve”. You can achieve this by offering microlearning nuggets:
Here are further insights to help you understand its strength and how you can use it to increase employee engagement and performance:
Microlearning is often referred to as bite-sized learning. It is a short learning nugget (3 to 5 minutes long or shorter) designed to meet a specific learning outcome. While it can be used for formal training, it is majorly used in informal learning (with a focus on performance gain).
Microlearning nuggets are designed for and delivered in rich media formats. Their brevity and accessibility on multiple devices (including smartphones, tablets, desktops, and laptops) makes them an ideal fit for just-in-time training.
You can take a pick from several innovative formats. All of these are multi-device formats (supported on desktops/laptops as well as tablets and smartphones). Some of the popular formats are:
You can use microlearning for formal training as well as for Performance Support (learning aids/job aids that are within the learners’ work-flow and facilitate easy application of this learning on the job). We have created microlearning nuggets for varied training needs such as:
I am sharing 5 examples on how you can use microlearning. Going through these examples isn’t going to take much of your time because they’re being shown as a microlearning nugget (told you, they’re brief and to-the-point!). View it and see how you can use similar nuggets to increase learner engagement and performance.
Gains for the organization: Organizations have a lot to gain by adopting microlearning-based approaches. Apart from increasing employee engagement and performance, microlearning:
Besides being short, fun, available to learners on-the-go, easy to internalize and apply; microlearning based training can be applied easily to most of your training needs. I hope this article provides the cues on how you can use microlearning-based training to increase employee engagement and performance. Check out our award-winning solutions and approaches to enhance the impact of your corporate training by booking a free demo/consultation, or you can write to me directly at email@example.com.
For more insights on microlearning-based training, you can go through my articles
You can also refer to my eBook Why You Should Adopt Microlearning Based Training.
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I work as a Project Lead at EI Design where I develop the visual design for client projects. My focus is to provide end products as per the client’s design and requirement. This puts me in a position where I need to understand core client requirements. I achieve this by communicating efficiently across the different domains that are involved in the project. As a Visual Designer, my focus is to develop eye-catching products that not only capture the imagination of end-users but also enhance their learning capabilities through our innovative technologies.
I begin my day by looking at the immediate tasks and deliverables at hand. My supervising manager overlooks the tasks for the day and assigns them according to individual competencies. I go through emails and prioritize my tasks accordingly. It helps me plan and execute my activities way ahead of delivery deadlines.
We can always be the best in anything we do, provided we are ready to work hard for it.
“The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.”
My role at EI Design requires me to don multifaceted capabilities, starting from consulting with clients on Instructional Design requirements, strategizing learning approaches and handling presales opportunities as a Solution Architect, managing a domain with diverse skillsets, to innovating and exploring new learning design trends.
Through my journey at EI Design, I have learned to appreciate the value of Learning Innovation, Customer Relationship Management, and the power of Instructional Design in ensuring the required Behavioral Change mandates per end stakeholders. The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.
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The Possibilities are endless if you have the will and determination to seek more, learn more, and achieve more.
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As a part of the Design Strategy Team, I communicate with internal and external stakeholders on the strategy for design and the visual experience aspects. I also contribute to presales stages in creating design strategies and mock-ups that make our products stand out among the rest.
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I receive my work at the beginning of the week and so I begin my day reviewing the previous week’s progress and then move on to the tasks allotted to me for the next week. On other days, I just go about my tasks according to the priorities assigned to them.
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Always stay committed to work no matter what and aim for the stars.
I work with the Quality Assurance Team at EI Design, co-ordinating with multiple domains (ID, VA, Tech, and VD) to deliver exceptional product experiences for learners. It is my duty to ensure that the developers are equipped with accurate information in order to fix/uplift the product experience. I also bridge the gap between developers/testers and the client to provide clarity on the feedback received from client. In conclusion, I can say that I drive the quality of work generated across domains and monitor the performance of domains, teams, and individuals using Quality Measurement Analysis reports.
My day begins with organizing the activities for the day, checking emails for client responses, and allocating task to my team, depending on the ongoing projects on floor and the deliverables planned. Apart from this, on a regular day, I would receive client calls, conduct meetings, and communicate project requirements with my team and other domains that require my help. At the end of the day, I conduct status checks across all ongoing projects reviewed on the day and assess their progress. This helps me to ensure a high standard in the quality of work generated across all the products at EI Design.
Don’t Be the Smartest One in the Room
“Oftentimes, leaders feel that they need to be the “smartest guy or gal” in the room, and that couldn’t be further from the truth. Good leaders are the smartest one in the room, great leaders surround themselves with smarter people that will challenge ideas, bring new perspectives to the table and drive innovation.”
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During my close to 2 years tenure at EI Design, I have helped achieve the committed revenue for the business and retained various clients. With the constant support of my team, I continue to ensure that our clients’ journey through the entire project lifecycle is hassle-free.
Reaching out to clients and presenting the best eLearning solutions is the core of my everyday life at EI Design. I ensure that all customer satisfaction surveys are delivered to clients while also continuing to work on building new business for EI Design. On a monotonous day at office, I ensure to build energy within the team and keep them motivated.
Work till you need no introduction.
I joined EI Design as a Quality Analyst and worked my way up to become an Associate Project Manager. I now help my team plan their daily tasks and provide the necessary guidance to meet project deadlines accordingly.
My role at EI Design involves the delivery of quality products to all our clients and address their concerns and queries through multiple stages of the project life cycle.
A majority of my work deals with managing various project requirements from numerous clients from across the globe. A regular day for me is getting involved in various meetings with team members, and attending client calls. I always ensure that I have a positive approach toward the projects that I handle. The environment around me is reciprocative and the support helps me overcome any obstacles within the project. Even so, it is important that I take crucial decisions at critical moments and ease the pressure off my team and maintain a smooth process flow. Apart from this, we normally take breaks to refresh ourselves and find ways to keep each other motivated.
Every time you come across a challenge you need to face it than avoid it. It will help you grow professionally as well as personally.
As the Project Lead at EI Design, my role involves supporting my team in delivering quality products and managing iterations. I am also responsible for coordinating multiple projects with clients across the globe. I am perpetually involved in supervising and guiding my team through the numerous tasks that come our way. It is my duty to ensure smooth functioning of daily processes and drive my team to deliver quality, while maintaining consistency.
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Even so, there are times when I too would not be able to resolve an issue. But the speed and enthusiasm with which my team responds to escalations is a quality that I admire.
We normally get into discussions to check the difficulties faced by each member and find solutions to avoid them in future.
If you want to grow you must be ready to learn from anyone, anywhere, anytime.
I never knew my journey at EI design would be so rewarding and fulfilling. I have never felt the curiosity and enthusiasm drop over the time I’ve spent at EI Design, mainly due to the amazing work culture that we support. My seniors at EI design have always provided me the support and guidance I needed to grow as a professional. Not only have I been surrounded by brilliant professionals – people that I can look up to and take inspiration from – but there have been so many opportunities for me to develop and progress.
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