Usage of Mobile Learning or mLearning is fast becoming an essential component of any organization’s training delivery. It is being used extensively to offer formal training (online training) and also to support blended training.
To facilitate faster adoption of mLearning, organizations offer a Bring Your Own Device (BYOD) policy for smartphones and tablets. The objective is to encourage employees to learn on the device of their choice.
By definition, smartphones are available with users within their work-flow. Hence, using them to offer training at the time of a specific need is a logical extension. This can be accomplished by offering mLearning for performance support intervention, on smartphones.
In this blog, I outline 3 ways you can leverage on mobile learning to offer Performance Support Tools (PSTs or just-in-time learning aids or job aids) as part of your learning strategy. I also share 10 mLearning formats that you can use to offer Performance Support Tools in your organization.
The objective of training is normally aligned to meet two aspects; namely, acquisition of a new skill or fixing a skill gap.
Organizations spend millions of dollars to meet this mandate which is aligned to help employees acquire the knowledge to perform new tasks or sharpen their existing skills.
However, the roll-out of the formal training is not adequate to result in the desired performance gain as it has following significant challenges:
You can leverage on mLearning to offer Performance Support Tools in the following three ways:
You have a rich set of options you can pick from. Here is a list of 10 popular ones:
I hope this blog provides you with pointers on how you can offer mLearning for performance support, to help your learners achieve the desired performance gain. If you have any further queries in this regard, do contact me at firstname.lastname@example.org.
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