While the success of organizations hinges on many factors, having a great leadership team certainly helps them stay ahead of competition. A strong leadership team creates high performing teams that in turn generate the required business results.
Need for leadership training: While there may be some exceptions, most of us are not born leaders. Leadership skills are built through a range of options that include training (experiential, social, and self-directed), coaching, mentoring, and so on. To create long-term success, organizations must invest on leadership training to handle key positions. These are not limited to CXO positions alone but also cover mid-level and even the lowest level of leaders.
Impact of leadership training done well: When done right, leadership development initiatives will create leaders across levels who are confident, competent, and can create and lead high-performing teams. Well-crafted leadership trainings not only help organizations create the right leadership talent, they also help them create more engaged, productive, and highly motivated teams that are aligned to the business goals.
In this article, I outline tips and strategies that you can use to step up the impact of your leadership training and see a better ROI.
Step 1: Identify the Talent Pool Across Levels
The exercise begins with identifying the talent pool across the organization that needs to be groomed for leadership.
Step 2: Identify Leadership Training Needs Across Levels
Since leadership training is provided at different levels that are very wide-ranging, you need to map specific training needs at each level.
For instance, the following 3 levels (including the requirements at each level) are the likely target audiences for leadership trainings for most organization.
You also need to identify how the leadership training program will be tracked and how the impact on the learner and business would be measured.
Step 3: Obtain Executive Support and Organizational Buy-in
For the leadership training to be successful, it must have the buy-in of the senior executives in the organization. To get this, the program should have a clear definition (overall objectives and how they align them to business needs and organizational goals). It should be supported by the approach plan (including how the training would be designed, developed, delivered, and how the impact would be measured). This should be communicated to the senior executive’s team (including champions for the program) and their feedback/concurrence must be obtained.
Step 4: Use Approaches that Enhance the Impact of Leadership Training
While the 3 levels feature very different training areas, the impact of your leadership training program (across levels) can be enhanced through the following tips:
Step 5: Adopt Strategies that Help You Deliver Successful Leadership Trainings and Achieve Higher ROI
Flexibility of Mobile Learning: This enables learners to consume training content and additional resources on the go, on the device of their choice, and at the pace they want to learn. It also enables them to sync in the learning or practice sessions with their workday as well as over weekends/commute.
Power of Microlearning: Modern learners prefer learning to be bite-sized, focused, and action-oriented. Microlearning enables you to meet all these expectations and more. Each nugget helps learners meet a small outcome. They can be strung together as a series of nuggets to offer a “career pathway.” They can also be used to:
Customization of Personalized learning: You can combine Mobile Learning and Microlearning to offer highly customized (and therefore relevant) learning paths for each level.
You can use a Pre-Test/Survey/Questionnaire to assess where the learners stand and basis their response, recommend a learning path. Through feedback, you can give cues to help them further fine-tune their learning path.
Additionally, you can recommend related resources that learners can easily “pull” and invest on as continuous learning.
With a combination of these approaches, you will be able to offer leadership training that is:
It will also:
On account of better motivation, higher engagement, improved completion rates, and increased application of the acquired learning, you will see a better ROI on the leadership training spend. It will also encourage a self-directed, continuous learning and this can be leveraged to trigger behavioral change too.
I hope this article provides you the cues that you can use to increase the impact of your leadership training and achieve a higher ROI. If you have any specific queries, do contact me or leave a comment below.
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My role at EI Design requires me to don multifaceted capabilities, starting from consulting with clients on Instructional Design requirements, strategizing learning approaches and handling presales opportunities as a Solution Architect, managing a domain with diverse skillsets, to innovating and exploring new learning design trends.
Through my journey at EI Design, I have learned to appreciate the value of Learning Innovation, Customer Relationship Management, and the power of Instructional Design in ensuring the required Behavioral Change mandates per end stakeholders. The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.
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I work with EI Design as a Technology Manager and provide innovative technology solutions for our projects. I am also part of the Innovation and Solution Architecting Team, where we explore new tools and technologies in the market and come up with strategies to integrate them into our projects. As part of the Solution Architecting Team, I am constantly involved in providing futuristic solutions to clients. We, at EI Design, believe in pushing the boundaries of learning by making it creative and fun.
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It is my top priority to make sure that the team’s dependencies are taken care of and that there are no obstacles in project deliverables throughout the day.
Even so, there are times when I too would not be able to resolve an issue. But the speed and enthusiasm with which my team responds to escalations is a quality that I admire.
We normally get into discussions to check the difficulties faced by each member and find solutions to avoid them in future.
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I joined EI Design as a Quality Analyst and worked my way up to become an Associate Project Manager. I now help my team plan their daily tasks and provide the necessary guidance to meet project deadlines accordingly.
My role at EI Design involves the delivery of quality products to all our clients and address their concerns and queries through multiple stages of the project life cycle.
A majority of my work deals with managing various project requirements from numerous clients from across the globe. A regular day for me is getting involved in various meetings with team members, and attending client calls. I always ensure that I have a positive approach toward the projects that I handle. The environment around me is reciprocative and the support helps me overcome any obstacles within the project. Even so, it is important that I take crucial decisions at critical moments and ease the pressure off my team and maintain a smooth process flow. Apart from this, we normally take breaks to refresh ourselves and find ways to keep each other motivated.
Every time you come across a challenge you need to face it than avoid it. It will help you grow professionally as well as personally.
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I begin my day by looking at the immediate tasks and deliverables at hand. My supervising manager overlooks the tasks for the day and assigns them according to individual competencies. I go through emails and prioritize my tasks accordingly. It helps me plan and execute my activities way ahead of delivery deadlines.
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I drive revenue for the business and build relationships with clients to expand our business. I help clients solve monotonous training challenges through engaging approaches and ensure smooth transaction throughout the project lifecycle. I am responsible for generating the customer satisfaction survey for EI Design, where I gather feedback from end-users and convey it to the client. I mentor new employees that join the business development domain and ensure that they are aligned to the business needs along with process training.
During my close to 2 years tenure at EI Design, I have helped achieve the committed revenue for the business and retained various clients. With the constant support of my team, I continue to ensure that our clients’ journey through the entire project lifecycle is hassle-free.
Reaching out to clients and presenting the best eLearning solutions is the core of my everyday life at EI Design. I ensure that all customer satisfaction surveys are delivered to clients while also continuing to work on building new business for EI Design. On a monotonous day at office, I ensure to build energy within the team and keep them motivated.
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I work with the Quality Assurance Team at EI Design, co-ordinating with multiple domains (ID, VA, Tech, and VD) to deliver exceptional product experiences for learners. It is my duty to ensure that the developers are equipped with accurate information in order to fix/uplift the product experience. I also bridge the gap between developers/testers and the client to provide clarity on the feedback received from client. In conclusion, I can say that I drive the quality of work generated across domains and monitor the performance of domains, teams, and individuals using Quality Measurement Analysis reports.
My day begins with organizing the activities for the day, checking emails for client responses, and allocating task to my team, depending on the ongoing projects on floor and the deliverables planned. Apart from this, on a regular day, I would receive client calls, conduct meetings, and communicate project requirements with my team and other domains that require my help. At the end of the day, I conduct status checks across all ongoing projects reviewed on the day and assess their progress. This helps me to ensure a high standard in the quality of work generated across all the products at EI Design.
Don’t Be the Smartest One in the Room
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– – Jacob Hanson, PR with Panache!
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As a part of the Design Strategy Team, I communicate with internal and external stakeholders on the strategy for design and the visual experience aspects. I also contribute to presales stages in creating design strategies and mock-ups that make our products stand out among the rest.
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I receive my work at the beginning of the week and so I begin my day reviewing the previous week’s progress and then move on to the tasks allotted to me for the next week. On other days, I just go about my tasks according to the priorities assigned to them.
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