In 2019, more than ever before, L&D teams are facing the challenge to train employees across divergent profiles, given the multi-generational workforce which we see in most organizations. A typical team today may comprise of employees across 4 generations:
It is quite likely that certain industries and organizations may even have a fifth one; the Traditionalists.
The multi-generational workforce presents a challenge of creating trainings for each of these profiles. Not only should training excite each one of them, but it should also provide the optimal mode of learning to each profile. Adding to the challenge, it is a fact that an approach that would excite one profile may be frivolous for another, and so on.
Despite notable differences, there are several commonalities across generations. For instance,
So, the answer lies in using a flexible approach that would excite and engage each profile of your multi-generational workforce. One of the possible options uses microlearning-based training to train your multi-generational workforce and offset this challenge.
In this article, I show you what microlearning strategies can help you train your multi-generational workforce.
As I have highlighted earlier, despite differences in each profile of the multi-generational workforce, there are several common aspects as well. L&D teams need to begin the exercise by taking note of what works with most of the employees.
With our experience at EI Design, we see the following wishlist across customers, geographies, and industry verticals. Most learners (across the multi-generational workforce) want the following aspects in their training:
From the common factors, we can derive the training and learning strategies that would work across your multi-generational workforce, and the following aspects clearly stand out:
Microlearning-based training for your multi-generational workforce, delivered across devices (notably, smartphones and tablets to laptops or desktops) provides an effective approach to meet the diverse expectations of each profile.
Microlearning based training features short focused learning nuggets, often 2-7 minutes long but always associated with a specific learning outcome. Designed to be delivered in high-impact formats, it facilitates a highly sticky learning experience.
You can use microlearning to map to each of the multi-generational workforce profile’s training needs as:
To meet the expectations of the diverse profiles, you can offer microlearning for your multi-generational workforce as:
Furthermore, to meet each of the multi-generational workforce profile’s training needs:
You can use the following 10 creative strategies to offer microlearning-based training that would appeal to your multi-generational workforce:
It is given that each profile will embrace these learning strategies differently. Yet, microlearning-based training for your multi-generational workforce does provide an effective approach to address the common factors and the unique aspects that a given profile may require.
I hope this article does give you some pointers that you can use to offer a microlearning-based approach to train your multi-generational workforce. If you have any queries or need any specific support, do contact me at firstname.lastname@example.org.
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