Do your online learners need more real-world experience? Can they benefit from interactive eLearning activities that bridge gaps and identify areas of improvement? In this article, I’ll highlight 9 golden rules to follow when creating eLearning branching scenarios.
Decision-making branching scenarios expose online learners to challenges and situations they encounter in their everyday lives. Thus, they’re able to determine which online resources and skills they need to solve common problems and achieve their goals. How do you create effective branching scenarios that facilitate real-world application and assess online learners’ knowledge? Here are 9 guidelines to keep in mind when developing branching scenarios for your eLearning course.
1. Don’t Skip The eLearning Storyboard
You may be tempted to skip the eLearning storyboard altogether for the sake of time. However, creating an eLearning storyboard can actually help you speed up the course development process and produce more effective branching scenarios. Use placeholders for elements that are still being developed, and use a map to plot out each branching path. For example, it all starts with an opening scene that introduces the main eLearning characters and their problem or challenge. Then the scenario branches off into two distinct paths based on the learner’s response. Ideally, the outcomes should cover the entire spectrum, from the most to least favorable result, and some outcomes in between.
2. Write A Detailed eLearning Script With Realistic Dialogue
In addition to an eLearning storyboard, it’s also wise to create a detailed eLearning script to help structure your branching scenario. Specifically, an eLearning script that features realistic and relatable dialogue to enhance the realism of your eLearning content. Create a brief bio for each eLearning character that includes their personality traits and primary motivators. Then use this to write genuine dialogue that resonates with online learners. It’s also important to research your audience’s backgrounds and experience levels beforehand. For example, novices may be unfamiliar with more advanced jargon. Thus, you should use approachable dialogue that features more basic terminology.
3. Align Outcomes With Desired Behaviors
Ultimately, branching scenarios are supposed to reinforce or encourage specific behaviors. For instance, your online learners need to be able to troubleshoot a technical issue when a customer calls in, or negotiate a sale in order to improve their monthly figures. Thus, the branching scenario paths and outcomes must align with the desired behaviors. Unfavorable decisions or actions lead to unfavorable results, while those who utilize their skills and knowledge effectively achieve the best outcomes.
4. Include Relatable eLearning Characters And Situations
The primary purpose of using branching scenarios in your eLearning course is to provide practical experience and test real-world reactions. As such, your branching scenario must include relatable eLearning characters, challenges, and situations that put everything into context. Online learners should be able to empathize with the personas and form an emotional connection. For example, experience the same frustration or pressure that the protagonist feels when dealing with a rude customer. Try to frame each branching scenario with a single problem or challenge so that online learners can handle one task at a time. This also enhances immersion, as they’re able to emotionally invest in the eLearning experience and familiarize themselves with the cast of eLearning characters.
5. Mimic Real-World Consequences
A notable benefit of using branching scenarios is that they don’t involve any real-world risks. Online learners can build experience and learn from their mistakes without having to worry about negative repercussions. However, the branching scenario should still feature real-life consequences to emphasize the importance of ongoing training. For example, an online learner who achieves an unfavorable outcome may want to enroll in additional eLearning courses, or use the microlearning online training library to bridge skill and performance gaps on their own.
6. Use A Rapid eLearning Authoring Tool To Reduce Development Time
Many rapid eLearning authoring tools feature built-in assets to save time and maximize resources. They also include branching scenario templates so that you don’t have to start from scratch. If your authoring software is lacking these assets, look for royalty free media online. Some rapid eLearning authoring tools even feature storyboard templates that you can use to structure your branching scenario.
7. Conduct User Testing Before Launching Your Branching Scenario
There may be some errors or inconsistencies that slipped through the cracks. This is why it’s essential to conduct user testing before your branching scenario goes live. Invite a select group of online learners to participate in the branching scenario and provide feedback. You can gather their input using online surveys, focus groups, or one-on-one interviews. Then use the data to identify areas for improvement. This also helps to ensure that your dialogue, eLearning characters, and multimedia align with online learners’ preferences and needs.
8. Avoid Learner Overwhelm
Online learners must be able to connect with the branching scenario on an emotional level. However, there is a limit to how much pressure a person can take, even if it’s in a virtual environment that doesn’t involve any real-world repercussions. Include an online guide or tip pop-ups to help online learners who are struggling. You can also allow them to complete the branching scenario in groups so that they can work together to achieve the best outcome. Most importantly, gauge their stress levels after the branching scenario and adjust your strategy accordingly.
9. Provide Timely eLearning Feedback
Provide online learners with immediate feedback that highlights their strengths and areas for improvement. You should also include a list of relevant online training resources to help them bridge the gaps and improve comprehension. For instance, links to articles or online guides that help them develop the skills they need to achieve the desired outcomes.
Branching scenarios tap into the power of mistake-driven learning and real-world experience. Online learners can explore every aspect of the task or challenge to find the best approach, as well as venture down different decision-making paths to discover the consequences of their actions. Follow these 9 golden rules to create memorable branching scenarios for your audience.
Developing a branching scenario doesn’t have to break the bank. Read the article 8 Top Tips For Creating Branching Scenarios On A Budget to discover top tips to create cost-effective branching scenarios.
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“The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.”
My role at EI Design requires me to don multifaceted capabilities, starting from consulting with clients on Instructional Design requirements, strategizing learning approaches and handling presales opportunities as a Solution Architect, managing a domain with diverse skillsets, to innovating and exploring new learning design trends.
Through my journey at EI Design, I have learned to appreciate the value of Learning Innovation, Customer Relationship Management, and the power of Instructional Design in ensuring the required Behavioral Change mandates per end stakeholders. The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.
I like to start early and plan my Urgent-Important matrix to begin. The whole day is an artful juggle between a Domain Head and a Solution Architect, with periodic connects with teams and customers. A perfect wrap-up would entail ticking off items in the matrix with tangible outcomes or action plans. Innovation and thought leadership are a constant underlying message in everything I do.
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I never knew my journey at EI design would be so rewarding and fulfilling. I have never felt the curiosity and enthusiasm drop over the time I’ve spent at EI Design, mainly due to the mazing work culture that we support. My seniors at EI design have always provided me the support and guidance I needed to grow as a professional. Not only have I been surrounded by brilliant professionals – people that I can look up to and take inspiration from – but there have been so many opportunities for me to develop and progress.
I work with EI Design as a Technology Manager and provide innovative technology solutions for our projects. I am also part of the Innovation and Solution Architecting Team, where we explore new tools and technologies in the market and come up with strategies to integrate them into our projects. As part of the Solution Architecting Team, I am constantly involved in providing futuristic solutions to clients. We, at EI Design, believe in pushing the boundaries of learning by making it creative and fun.
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As the Project Lead at EI Design, my role involves supporting my team in delivering quality products and managing iterations. I am also responsible for coordinating multiple projects with clients across the globe. I am perpetually involved in supervising and guiding my team through the numerous tasks that come our way. It is my duty to ensure smooth functioning of daily processes and drive my team to deliver quality, while maintaining consistency.
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It is my top priority to make sure that the team’s dependencies are taken care of and that there are no obstacles in project deliverables throughout the day.
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We normally get into discussions to check the difficulties faced by each member and find solutions to avoid them in future.
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I joined EI Design as a Quality Analyst and worked my way up to become an Associate Project Manager. I now help my team plan their daily tasks and provide the necessary guidance to meet project deadlines accordingly.
My role at EI Design involves the delivery of quality products to all our clients and address their concerns and queries through multiple stages of the project life cycle.
A majority of my work deals with managing various project requirements from numerous clients from across the globe. A regular day for me is getting involved in various meetings with team members, and attending client calls. I always ensure that I have a positive approach toward the projects that I handle. The environment around me is reciprocative and the support helps me overcome any obstacles within the project. Even so, it is important that I take crucial decisions at critical moments and ease the pressure off my team and maintain a smooth process flow. Apart from this, we normally take breaks to refresh ourselves and find ways to keep each other motivated.
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I work as a Senior Visual Designer at EI Design where I develop the visual design for client projects. My focus is to provide end products as per the client’s design and requirement. This puts me in a position where I need to understand core client requirements. I achieve this by communicating efficiently across the different domains that are involved in the project. As a Visual Designer, my focus is to develop eye-catching products that not only capture the imagination of end-users but also enhance their learning capabilities through our innovative technologies.
I begin my day by looking at the immediate tasks and deliverables at hand. My supervising manager overlooks the tasks for the day and assigns them according to individual competencies. I go through emails and prioritize my tasks accordingly. It helps me plan and execute my activities way ahead of delivery deadlines.
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I drive revenue for the business and build relationships with clients to expand our business. I help clients solve monotonous training challenges through engaging approaches and ensure smooth transaction throughout the project lifecycle. I am responsible for generating the customer satisfaction survey for EI Design, where I gather feedback from end-users and convey it to the client. I mentor new employees that join the business development domain and ensure that they are aligned to the business needs along with process training.
During my close to 2 years tenure at EI Design, I have helped achieve the committed revenue for the business and retained various clients. With the constant support of my team, I continue to ensure that our clients’ journey through the entire project lifecycle is hassle-free.
Reaching out to clients and presenting the best eLearning solutions is the core of my everyday life at EI Design. I ensure that all customer satisfaction surveys are delivered to clients while also continuing to work on building new business for EI Design. On a monotonous day at office, I ensure to build energy within the team and keep them motivated.
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I work with the Quality Assurance Team at EI Design, co-ordinating with multiple domains (ID, VA, Tech, and VD) to deliver exceptional product experiences for learners. It is my duty to ensure that the developers are equipped with accurate information in order to fix/uplift the product experience. I also bridge the gap between developers/testers and the client to provide clarity on the feedback received from client. In conclusion, I can say that I drive the quality of work generated across domains and monitor the performance of domains, teams, and individuals using Quality Measurement Analysis reports.
My day begins with organizing the activities for the day, checking emails for client responses, and allocating task to my team, depending on the ongoing projects on floor and the deliverables planned. Apart from this, on a regular day, I would receive client calls, conduct meetings, and communicate project requirements with my team and other domains that require my help. At the end of the day, I conduct status checks across all ongoing projects reviewed on the day and assess their progress. This helps me to ensure a high standard in the quality of work generated across all the products at EI Design.
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As a part of the Design Strategy Team, I communicate with internal and external stakeholders on the strategy for design and the visual experience aspects. I also contribute to presales stages in creating design strategies and mock-ups that make our products stand out among the rest.
I constantly contribute to Learning and Development at the organizational level (specific trainings on design trends, best practices, knowledge sharing, and so on.) In addition, I guide and ensure that designers follow design briefs, guidelines, and prototypes in various stages of product development.
I receive my work at the beginning of the week and so I begin my day reviewing the previous week’s progress and then move on to the tasks allotted to me for the next week. On other days, I just go about my tasks according to the priorities assigned to them.
Apart from this, I coordinate with the Visual Design Team to assist with issues such as design variance, alterations, and clarifications. Most of my day is either spent in brainstorming fresh ideas for new projects or helping other domains carry out the functional aspects of our design strategies.
Always stay committed to work no matter what and aim for the stars.