In one of my earlier articles, “Top 5 Tips For Innovative eLearning Development”, I had touched upon two significant challenges that Learning and Development teams face today. First is, how to enhance efficacy of learning; second being what learning strategies should be adopted to ensure both learning and business mandates are met. Adopting custom mobile learning solutions for your company could be one of the measures to mitigate these challenges.
In this article I will outline how custom mobile learning solutions can be used for primary learning (formal training) and informal learning (performance support intervention and social learning) to provide the required performance gain you seek.
Most of us are familiar with the “Forgetting Curve” that defines the exponential nature of forgetting. As you see from this diagram featuring the “Forgetting Curve”, we forget 80% of what we learned in 30 days!
It is evident from here that it is not enough to have formal training that happens for a short period of time during the year and is expected to lead the learner from learning to application at work and a behavioral change. Instead, the adopted learning strategy must look beyond formal training and identify approaches to create “learning as a continuum”.
There are multiple approaches that can be used to offset the “Forgetting Curve”. One of them is to have on-going smaller bytes of learning instead of one large chunk. If these bytes could be delivered in interesting and engaging formats and made available to learners within their work-flow, they will work effectively in helping learn, recall, and retain. Over a period of time, this would lead to the required application at work and the anticipated behavioral change.
Custom mobile learning solutions are a great fit to move from discrete learning events (typically associated with formal training) to learning paths or learning pathways that have additional measures to help learners:
As we know, instead of one big training program, if there are smaller chunks of learning over a period of time we are likely to retain better. While this can certainly be achieved with traditional eLearning approaches as well, mobile learning solutions have a significant edge in achieving this.
Let me begin with a list of the key advantages of custom mobile learning solutions from one my earlier articles, What Are The Benefits Of mLearning? Featuring 5 Killer Examples:
My personal experience in working with several organizations globally is that learners very quickly opt for tablets or smartphones for learning. (As highlighted earlier, studies show that more learners complete the courses when they have an option for Tablets or Smartphones). How do we ensure that we leverage on this higher learner engagement for a more effective learning? This is where custom mobile learning solutions find the right fit.
Let me outline how we handle this. We draw inspiration from Dr. Conrad Gottfredson and Bob Mosher’s Five Distinct Moments of Need©. These moments of learning are:
You can use this framework to extend the formal training (for learning needs 1 and 2) and just-in-time Performance Support Tools (for learning needs 3-5). More specifically, looking at the nature of the learning need, you can integrate social learning programs.
Let’s take a look at a typical Learning and Performance Ecosystem and see what custom mobile learning solutions are possible for your company:
You can use custom mobile learning solutions to achieve performance gain. The application could be for:
You can use creative Instructional Design to meet the learner-centricity objective with innovative learning designs delivered on tablets and smartphones (while retaining the flexibility of offering them on PCs and laptops).
Custom mobile learning solutions provide sticky learning through many approaches. Here are my Top 6:
Over the last 4+ years, we have crafted custom mobile learning solutions of over 400 hours for both formal and informal learning (Performance Support Tools). We have crafted learning strategies that work for both individual learners as well as for collaborative (social) learning. If you have any questions on how you can successfully integrate custom mobile learning solutions for your company, do reach out to me.
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