If you want to increase employee performance or drive behavioral change plus achieve a high ROI on your training spend, read on! In this article, I share 10 mobile learning trends for 2020 with tips for each that will help you maximize their impact.
According to a survey by the Brandon Hall Group, Mobile Learning now features among the top three business development priorities for companies and ranks only behind the need for seamless business alignment and improved data mining.
Loved by learners for the flexibility and control it offers, Mobile Learning is now the dominant mode for online training delivery.
2020 marks the acceleration in its adoption as it moves from being a “good to have” to a “must have” option. As L&D teams step up the adoption of Mobile Learning in 2020, I share my list of Mobile Learning Trends you should adopt in 2020. However, before I list the trends, I want to highlight the changing learner and business expectations and how you can use various trends to meet them.
I use this lens (changing learner and business expectations) to make my recommendations. Additionally, I share tips on Mobile Learning Trends you must adopt in 2020 that will help you address what modern learners want and what business units seek.
The Changing Learner and Business Expectations
Modern learners do not like the traditional training formats that tend to be prescriptive and often mandated by L&D teams. They are typically “pushed” through an LMS with a focus on tracking. Let’s look at the changing learner expectations.
What Modern Learners Want
What Business Units Seek
Alongside the changing expectations of learners, there are increased expectations from businesses on the ROI of the training investment. They want the training effectiveness and impact to be measured to ascertain how it impacted the key business KPIs.
Here are my recommendations on Mobile Learning Trends you should adopt in 2020. They will help you address what modern learners want and what business units seek.
Mobile Learning will be used extensively to address a majority of corporate training needs.
Tips to leverage this Mobile Learning Trend in 2020: Mobile Learning solutions enable learners to take the training seamlessly across devices. You can offer an entire spectrum of corporate trainings in this format now.
This gives learners the flexibility to consume it when they want to, move learning sessions across devices, and align it to their individual learning pace. As a result, you will see higher engagement, better completion rates, and more learners going back to review and refresh the learning resources.
Mobile Learning will feature different delivery formats to suit the content and the way it will be consumed.
Tips to leverage this Mobile Learning Trend in 2020: Depending on the way the content will be predominantly consumed, you can opt for one of the two following options:
Mobile Learning will be used beyond Formal Training to drive performance gain and behavioral change.
Tips to leverage this Mobile Learning Trend in 2020: As we know, learners learn through multiple channels and these include:
You can leverage Mobile Learning to offer learning aids and resources that will help you supplement the Formal Training.
More significantly, this will help you see an application of learning, performance improvement, and behavioral change. Some of the techniques you can adopt are as follows:
Mobile Apps for learning will see a wider application.
Tips to leverage this Mobile Learning Trend in 2020: Mobile Apps help you offer highly personalized content to the learners. They also enable you to push Notifications and updates with ease. Leverage them for significant programs like Sales training, Leadership Development training, as well as to supplement specific Formal Trainings.
Mobile Learning will be delivered in a Personalized mode matching the learner’s proficiency or interests.
Tips to leverage this Mobile Learning Trend in 2020: This is a trend worth investing on as overwhelmed employees will invest on trainings that offer relevant content and can help them do better in their career progression aspirations.
Mobile Learning will leverage on Microlearning to offer learning pathways and specialized career pathways.
Tips to leverage this Mobile Learning Trend in 2020: Microlearning based training is one of the widely adopted techniques to offer both Formal and Informal Trainings.
Mobile Learning will feature more varied formats of immersive learning strategies.
Tips to leverage this Mobile Learning Trend in 2020: Today, you are spoilt for choice in terms of the learning strategies and the combinations thereof that can help you create highly sticky learning experience.
You can deliver this in Microlearning formats or use some of its best practices to enhance the impact of Macrolearning (longer run length courses for complex concepts).
Notable immersive learning strategies worth investing include:
More interesting application is through combinations like:
Mobile Learning will feature Video and Interactive Video Based Learning to enhance learning, its application, engagement, and drive behavioral change.
Tips to leverage this Mobile Learning Trend in 2020: A versatile medium, Videos and Interactive Videos are great tools to help L&D teams for corporate trainings. Their true value is in using them to increase motivation, drive performance, as well trigger behavioral change.
You can integrate Video Based Learning or Interactive Video Based Learning as:
Mobile Learning will be used to foster a culture of continuous learning.
Tips to leverage this Mobile Learning Trend in 2020: Organizations acknowledge the fact that discrete and Formal Training is not adequate. There must be additional measures in place that encourage learners to explore and keep coming back for more.
You can leverage Curation to offer recommendations of additional, relevant content (based on user surveys, their proficiency, the way they have consumed content, or based on their interest). This would go a long way to foster a culture of Self-Directed and continuous learning.
Mobile Learning will be used to enrich the existing knowledgebase.
Tips to leverage this Mobile Learning Trend in 2020: Close to Curation is another measure, User Generated Content (UGC), wherein learners can make contributions to the knowledgebase.
Not only does this make room for continuous learning, it also helps you keep the existing knowledgebase current and relevant.
When leveraged right, the featured trends and their combinations will help you:
I share a few stats that re-affirm the impact and provide good reasons as to why you should invest in Mobile Learning:
I hope this article goes beyond the typical listings of Mobile Learning trends and gives you a better perspective on how you can leverage the featured Mobile Learning Trends in 2020 to create a successful L&D strategy in your organization.
Meanwhile, if you have any specific queries, do contact me or leave a comment below.
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I work as a Project Lead at EI Design where I develop the visual design for client projects. My focus is to provide end products as per the client’s design and requirement. This puts me in a position where I need to understand core client requirements. I achieve this by communicating efficiently across the different domains that are involved in the project. As a Visual Designer, my focus is to develop eye-catching products that not only capture the imagination of end-users but also enhance their learning capabilities through our innovative technologies.
I begin my day by looking at the immediate tasks and deliverables at hand. My supervising manager overlooks the tasks for the day and assigns them according to individual competencies. I go through emails and prioritize my tasks accordingly. It helps me plan and execute my activities way ahead of delivery deadlines.
We can always be the best in anything we do, provided we are ready to work hard for it.
“The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.”
My role at EI Design requires me to don multifaceted capabilities, starting from consulting with clients on Instructional Design requirements, strategizing learning approaches and handling presales opportunities as a Solution Architect, managing a domain with diverse skillsets, to innovating and exploring new learning design trends.
Through my journey at EI Design, I have learned to appreciate the value of Learning Innovation, Customer Relationship Management, and the power of Instructional Design in ensuring the required Behavioral Change mandates per end stakeholders. The sheer magnitude of the domain and the impact it creates on the learning landscape is impetus enough to innovate and accelerate every day.
I like to start early and plan my Urgent-Important matrix to begin. The whole day is an artful juggle between a Domain Head and a Solution Architect, with periodic connects with teams and customers. A perfect wrap-up would entail ticking off items in the matrix with tangible outcomes or action plans. Innovation and thought leadership are a constant underlying message in everything I do.
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The Possibilities are endless if you have the will and determination to seek more, learn more, and achieve more.
“A good workplace tests your ability to be the best, and EI Design has definitely influenced me in that endeavor.”
As a part of the Design Strategy Team, I communicate with internal and external stakeholders on the strategy for design and the visual experience aspects. I also contribute to presales stages in creating design strategies and mock-ups that make our products stand out among the rest.
I constantly contribute to Learning and Development at the organizational level (specific trainings on design trends, best practices, knowledge sharing, and so on.) In addition, I guide and ensure that designers follow design briefs, guidelines, and prototypes in various stages of product development.
I receive my work at the beginning of the week and so I begin my day reviewing the previous week’s progress and then move on to the tasks allotted to me for the next week. On other days, I just go about my tasks according to the priorities assigned to them.
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Always stay committed to work no matter what and aim for the stars.
I work with the Quality Assurance Team at EI Design, co-ordinating with multiple domains (ID, VA, Tech, and VD) to deliver exceptional product experiences for learners. It is my duty to ensure that the developers are equipped with accurate information in order to fix/uplift the product experience. I also bridge the gap between developers/testers and the client to provide clarity on the feedback received from client. In conclusion, I can say that I drive the quality of work generated across domains and monitor the performance of domains, teams, and individuals using Quality Measurement Analysis reports.
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Don’t Be the Smartest One in the Room
“Oftentimes, leaders feel that they need to be the “smartest guy or gal” in the room, and that couldn’t be further from the truth. Good leaders are the smartest one in the room, great leaders surround themselves with smarter people that will challenge ideas, bring new perspectives to the table and drive innovation.”
– – Jacob Hanson, PR with Panache!
As a Senior Business Development Manager at EI Design, my main role is business mining, building new opportunities for our business.
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During my close to 2 years tenure at EI Design, I have helped achieve the committed revenue for the business and retained various clients. With the constant support of my team, I continue to ensure that our clients’ journey through the entire project lifecycle is hassle-free.
Reaching out to clients and presenting the best eLearning solutions is the core of my everyday life at EI Design. I ensure that all customer satisfaction surveys are delivered to clients while also continuing to work on building new business for EI Design. On a monotonous day at office, I ensure to build energy within the team and keep them motivated.
Work till you need no introduction.
I joined EI Design as a Quality Analyst and worked my way up to become an Associate Project Manager. I now help my team plan their daily tasks and provide the necessary guidance to meet project deadlines accordingly.
My role at EI Design involves the delivery of quality products to all our clients and address their concerns and queries through multiple stages of the project life cycle.
A majority of my work deals with managing various project requirements from numerous clients from across the globe. A regular day for me is getting involved in various meetings with team members, and attending client calls. I always ensure that I have a positive approach toward the projects that I handle. The environment around me is reciprocative and the support helps me overcome any obstacles within the project. Even so, it is important that I take crucial decisions at critical moments and ease the pressure off my team and maintain a smooth process flow. Apart from this, we normally take breaks to refresh ourselves and find ways to keep each other motivated.
Every time you come across a challenge you need to face it than avoid it. It will help you grow professionally as well as personally.
As the Project Lead at EI Design, my role involves supporting my team in delivering quality products and managing iterations. I am also responsible for coordinating multiple projects with clients across the globe. I am perpetually involved in supervising and guiding my team through the numerous tasks that come our way. It is my duty to ensure smooth functioning of daily processes and drive my team to deliver quality, while maintaining consistency.
My day at EI Design begins with a stand-up meeting where I assess my team’s workload, create a list of deliverables, and distribute tasks to team members accordingly.
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Even so, there are times when I too would not be able to resolve an issue. But the speed and enthusiasm with which my team responds to escalations is a quality that I admire.
We normally get into discussions to check the difficulties faced by each member and find solutions to avoid them in future.
If you want to grow you must be ready to learn from anyone, anywhere, anytime.
I never knew my journey at EI design would be so rewarding and fulfilling. I have never felt the curiosity and enthusiasm drop over the time I’ve spent at EI Design, mainly due to the amazing work culture that we support. My seniors at EI design have always provided me the support and guidance I needed to grow as a professional. Not only have I been surrounded by brilliant professionals – people that I can look up to and take inspiration from – but there have been so many opportunities for me to develop and progress.
I work with EI Design as a Technology Manager and provide innovative technology solutions for our projects. I am also part of the Innovation and Solution Architecting Team, where we explore new tools and technologies in the market and come up with strategies to integrate them into our projects. As part of the Solution Architecting Team, I am constantly involved in providing futuristic solutions to clients. We, at EI Design, believe in pushing the boundaries of learning by making it creative and fun.
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“Stepping out of your comfort zone and trying new things is the best way to grow”.