It’s important that employees comply – for the good of their own and the organization. To do so, your compliance program needs to be engaging enough to help them internalize and apply the learning. In this article, I share 5 tips that will encourage your learners to comply with compliance training.
There are 3 key reasons why employees dread compliance training:
It is evident that these aspects must be taken into consideration if we want to engage the employees effectively with the compliance mandate and instill the spirit of “why comply with compliance training”.
Before getting on to the tips to get your learners to engage meaningfully with compliance trainings, I would like to outline what should not be done:
Instead, you can use the following tips to encourage your employees to comply.
Instead of focusing on only the dos and don’ts, highlight why a given approach is mandated. As adults, we are likely to pay heed if the consequences are laid out clearly so outline the consequences of non-conformance to the learner and to the business. However, as you do so, make sure that you don’t throw legal jargon at your learners. Instead:
Rather than making the completion of training as a “mandatory course to be completed in the next 7 days”, provide flexibility to learners. By opting for mLearning or mobile learning, you can easily provide the control to the learners encouraging to learn on the device of their choice and learning when they want to. Once they have this flexibility, they will take up that compliance course when they “want to” rather than when they “have to”.
Do away with traditional eLearning course designs where learners have to laboriously wade through high volume of content. Instead, opt for innovative approaches that will increase the engagement quotient manifold. Some of the approaches we have used include:
Today, you can integrate microlearning and social learning easily into your compliance learning strategy.
Use the innovative, bite sized format of microlearning to get your message through more effectively. Also, use social learning to create communities of compliance practice to drive the required behavioral change.
Take a look at this short video to see how you can make your compliance courses engaging using gamification and microlearning approaches.
Provide reinforcement post the formal training through Performance Support Tools (just-in-time learning aids or job aids) that are bite sized and can be made available to learners on their smartphones. This will help them retain the message and increase the probability of its application. You can use this channel to update specific aspects, highlight consequences (through case studies or real world examples), and practice sessions (real life scenarios).
I hope the article provides you with the cues that will enrich your compliance training strategy thereby increasing the engagement with your learners. If you have any queries on how you can uplift your existing learning strategy to make your compliance courses engaging and fun, do contact me.
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