Customers are at the core of our engagement model. Everything that we do – right from the first call to that happy sign-off and beyond, customer delight is what we keep an eye on all the time.
It all begins with a consultation with senior stakeholders of our Solution Architecting team during the evaluation phase. The team is involved during the Learning Map, Course Strategy Document, Proto and Alpha stages as well so that innovation, quality and consistency in designs are not compromised.
Understanding your requirements, your expectations, the resources you’ve got and what is it that you’re aiming at
The team brainstorms on strategies and approaches and comes up with suggestions on what more can be done to spruce up your learning strategy
Bringing into play our expertise in creative Instructional Design
With a thorough comprehension of the latest trends and technology, the team suggests immersive designs and experiences in terms of rich visuals (photographs or illustrations), innovative interactions and engaging Knowledge Checks and Assessments through Moodboards, Visual Storyboards and Prototypes
The Learning and Visual Architects are aligned to understand the project requirements and craft immersive courses
The baton is then passed on to a highly skilled Visual Designers, Illustrators and Programmers
The team reviews the product in terms of graphic clarity, readability and learnability
Consisting of Instructional Design, Visual Design, Quality, Technology, Learnability and Usability experts
Between internal teams and clients/SMEs to streamline development and implementation
The team has played a key role in creating and implementing our learnability framework and it suggests measures to enhance the learnability or learning effectiveness of your course
Our Account Management team:
We have a strong Project Execution team that brings more than a decade’s experience to the table. We assign you a dedicated Senior Project Manager to address all you project-related communications, provide you with the required support and ensure there are no hiccups along the project’s journey.
We follow an AGILE project execution approach, which helps us: