As the name suggests, Training Needs Analysis (TNA) is the crucial starting point to identify the existing gaps or to meet the need of a new skill acquisition. This process can lead to solutions that include training as well as supporting activities to meet the required mandate.
In this blog, we look at the key reasons for conducting TNA and how to conduct a Training Needs Analysis.
Here are the key reasons for conducting a TNA:
The Training Needs Analysis process comprises four phases.
Performance Gap Analysis: Performance gap analysis identifies performance gaps by comparing the current and desired operational results for employee performance. The discrepancy between the desired performance of your business and the actual business performance is known as a performance gap.
Root Cause Analysis: Root cause analysis determines the possible causes of performance gaps. It helps you figure out the possible causes of the performance issue (for example: lack of skills, capacity and motivation). Once the root cause is determined, it becomes easy to outline the appropriate solution to bridge the gap.
Root cause analysis can be classified into five categories:
Needs Analysis: Needs analysis identifies the types of needs to address the root causes. Detailed analyses can help you design and implement the appropriate intervention for a performance issue.
Recommendations: Recommendations include the proposed solutions. TNA helps in determining whether training is always the right solution. Sometimes, training may need to be supported by other solutions.
Option 1 – Training is the best solution: Training might be the best solution when performance is an unsolved issue. Training might be necessary when there is:
Option 2 – Training is not the best solution: Training is not the best solution when the performance issue is a result of:
I hope this blog provides cues on how to conduct an effective Training Needs Analysis (TNA). If you have any queries, do contact me.
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