Performance support is a form of on-the-job, real-time learning that provides employees with the resources they need to perform tasks effectively. This could include digital performance tools such as job aids, checklists, instructional videos, or interactive tools that guide employees through processes or procedures while they work. As a core component of just-in-time learning, performance support helps reduce errors, increase productivity, and allows employees to quickly find the information they need without interrupting their workflow. It is an essential component of modern workplace training, ensuring that employees have the right tools and resources to succeed when they need them most.
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