The 70:20:10 model for Learning and Development splits how we learn into 3 categories:
Clearly, L&D teams need to look beyond the 10% of learning that formal training offers. Their learning strategies need to encompass informal learning, and the whole training package needs to be ready for an on-the-job application.
This is where Performance Support Tools, or PSTs, fit into the overall learning strategy.
The concept of Performance Support is not new. In fact, it is over 30 years old. However, it is becoming increasingly popular today with the increased focus on ROI by the L&D teams of organizations.
That is not all!
Another reason for its increasing popularity is that Performance Support is all about ‘performing’ and not only about ‘instructing’, which is a word associated with training. In short, the concept of PSTs allows one to learn and apply for the job. The PSTs are available to the learners within their workflow exactly at the time of their need. They are also designed and packaged to meet a specific mandate.
You will see the “performance changing” gains accruing once you integrate it into your learning strategy. You can improve the ROI in eLearning by effectively integrating Performance Support interventions.
This eBook, Performance Support Tools – 12 Examples On How Job Aids Can Support Your Corporate Training shows you exactly how you can achieve this mandate.
In this eBook,
The eBook addresses questions like:
The eBook is structured into 5 sections:
This section provides basic information on what are Performance Support Tools or PSTs and how they differ from training. It also addresses a related question if PSTs can replace training.
This section outlines the benefits of using the Performance Support Tools, or else PSTs, both for the learners and the organizations. It also touches upon related aspects including their impact on the bottom line, as well as on how they can help enhance employee performance.
This section showcases the ways through which Performance Support Tools can be used in a workplace. More specifically, it outlines how you can integrate them into your learning strategy.
This section provides practical cues on how exactly you can use PSTs in the workplace. It includes 12 examples (in diverse formats), and how these can be used.
This section outlines what else can be achieved through a sustained use of PSTs in the workplace.
This eBook, Performance Support Tools – 12 Examples On How Job Aids Can Support Your Corporate Training, is designed to provide answers to queries on how Performance Support Tools (PSTs or Job-aids) can support your formal training, and how you can use it to see a demonstrable value (knowledge application and performance gain).
If you have any specific queries, or even if you would like to see how we can help you achieve your mandate, do contact me at email@example.com.
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