Three’s Not a Crowd for Us!

We shone bright like a diamond at the 24th Annual Communicator Awards. Our work had been selected by the Academy of Interactive and Visual Arts, and the Award winners were recently announced. We are now proud owners of 3 prestigious awards.

Hard work indeed does pay off. The resulting winners comprise our eBook: How Gamification is Reshaping Corporate Training, our Gamified Mobile Learning app on “Restaurant Management” to teach “How to Manage Customer Expectations,” and our video on “6 Strategies to Design Effective eLearning for Millennial Workforce.”

The eBook helps organizations and L&D professionals learn more about Gamification and understand how they can implement gamification in their learning strategy. The Gamified Mobile App is designed to support and reinforce a formal training on the same subject (managing customer expectations). Last but not least, the video, as the name suggests, showcases 6 learning strategies that are bound to work and engage millennials.

Keep reading for more information on the award-winning solutions in detail.

1. eBook: How Gamification is Reshaping Corporate Training (Communicator Award of Excellence)

 This Gamified eBook is projected toward helping organizations and L&D professionals learn more about Gamification and also understand how they can implement gamification in their learning strategy.

About the Solution

  • The learner is introduced to a fictional character named Pengu.
  • The learner walks along with Pengu on his journey home (mapping the learning pathof the eBook).
  • The journey is divided into five zones consisting of different types of terrain (mapping the different sections of the eBook).
  • Learners need to go through them one after the other to be able to help Pengu get the maximum number of fish for his family (mapping to achievements).
  • Besides providing details on how to use Gamification in corporate training, the fun-filled Gamified journey uses a few elements to illustrate the gains such techniques can bring to corporate training.

2. Gamified Mobile Learning app: “Restaurant Management” to teach “How to Manage Customer Expectations” (Communicator Award of Distinction)

This Gamified App-based learning nugget is targeted at users who are always on the move and prefer to use their mobile devices for digital learning.

About the Solution

This Mobile App is designed to support and reinforce a formal training on the same subject (managing customer expectations). It is compatible with iOS, Android, Windows, and BlackBerry devices.

It features:

  1. Gamified challenges and assessments (that are scalable to support multiple modules and programs)
  2. Scores and leaderboards
  3. Access to short job aids to reinforce learning

While the app format uses a set of questions and challenges that play out as a game, it is designed to teach a definitive learning outcome. It enables learners to understand the power of a service quality model (RATER model). The content of the RATER model is overlaid with a restaurant theme where learners need to take up five challenges related to the RATER model and build a successful 5-star rated restaurant.

Game Dynamics

  • The game has five phases mapping the five ways to measure service quality using the RATER model.
  • At the end of each phase (irrespective of whether they get the star or not), they must read reference material about that particular phase. If they confirm downloading the material, they earn bonus points that they can redeem in the later phases of the game.
  • One of the key features is the leaderboard, which is linked to the database on the cloud server. This allows the learners to check their performance against their peers.

3. Video: “6 Strategies to Design Effective eLearning for Millennial Workforce” (Communicator Award of Distinction)

The percentage of millennials in the workplace has increased, and over the next 4 years, they will be a significant part of the workforce in several global leading economies.

Considering the traits of the millennials in the workplace and their preferred learning styles, this video showcases 6 learning strategies that are bound to work and engage these millennials.