eLearning Strategies and Performance Support Solutions
Did you know there are five distinct moments of need when it comes to learning? Did you also know that mobile devices have been a game changer, not just for communication but also for how we learn and interact? EI Design has always formed strategies around global cues, and that is why we are so successful in tailoring programs and learning delivery methods in the always-evolving world of learning solutions.
The answer lies in working with a “big picture”.
Instead of working on an isolated scoping of an eLearning course, we work closely with our customers to identify the big picture to create a Learning and Performance solutions first. This elearning strategy ensures that our focus is on performance gain and gives our customers a clear blueprint to enhance the existing learning strategy.
Our Learning and Performance Ecosystem Solution draws inspiration from Dr Conrad Gottfredson and Bob Mosher’s Five Distinct Moments of Need©.
These moments are:
- When learning for the first time
- When wanting to learn more
- When trying to apply/remember
- When something goes wrong
- When something changes
We use these elearning strategies to extend the formal training (eLearning, mLearning, classroom or blended) with just-in-time Performance Support Solutions.
Often, we mine the existing Knowledge assets and assess if they could be converted to a performance support tool format to improve learnability. Looking at the nature of the learning need, we also integrate social learning in the overall learning strategy.
Here is an overview of our Learning and Performance Ecosystem Solution.